Divers Supply, Inc. is serious about protecting its customers from credit card fraud.
One of the many methods we use to protect our customers is the credit card Address Verification System (AVS). When processing an order, we verify with the credit card company that the billing address given to us matches the billing address that the credit card company has on file. If the addresses match, the order is processed. If the billing addresses do not match, we contact the customer to obtain the correct billing address.
Please be aware that in attempting to process the order, most banks will hold the "authorized" funds (counting against your balance until the authorization clears) even if your order was rejected by our security measures.
Divers Supply, Inc. does not have the capability nor is it obligated to release the bank's temporary hold on authorized funds. Since we do not have the capability to release the bank’s temporary hold, we cannot be responsible for the policies of the customer's banking institution regarding the holding of authorized funds. Please note that authorization fund holds last for varying periods, depending on the issuing credit card company's policy. The period may be as little as one day or as long as several months. We suggest that the customer contact the issuing credit card company or bank in order to resolve these types of situations.
DIVERS SUPPLY, INC. 2396 Belle Chasse Hwy • Gretna, LA 70056 • Phone: (504) 392-2800 • Fax: (504) 392-3920 • firstname.lastname@example.org